Every VapoCept order is backed by a 60-day money-back guarantee from the date of purchase.
How the Guarantee Works
If, after a fair trial of the product — the terms reference at least 30 days of consistent use — you are not satisfied with your results, contact customer support by email within 60 days of your purchase date to request a refund: contact@customercs.com. Include your order number and the email address used at checkout.
Step by Step
1) Locate your order confirmation email and note your purchase date. 2) Email support with your order number and refund request within the 60-day window. 3) Follow the return instructions support provides. 4) Refunds are issued to the original payment method once processed.
Practical Tips That Protect You
Keep your order confirmation. Start your bottles promptly so the 30-day use expectation and the 60-day window work together rather than against you — a reminder at day 45 is the simplest insurance. Note the charge descriptor on your statement at checkout so support can locate your order quickly.
Scope
The guarantee applies to orders placed through the official order channel this site links to; purchases made elsewhere fall outside the seller’s order records and cannot reliably be refunded under it. Shipping fees, where charged, may be non-refundable. Final refund terms are those stated by the seller at checkout — confirm them before completing your order.